Check the agency and the assignment
Sign in with the account invited by your agency and select the correct organisation. Review the work available to you. Timesheets depend on an eligible contract assignment and its schedule; an absent period should be raised with the agency.
Record and submit the right hours
Open the relevant period, check the dates and enter the hours worked. Save work in progress and submit when it is ready for review. Submission and approval are separate steps, so check the status before assuming the timesheet is complete.
Give approvers the next action
Authorised client users can review the submissions made available to them and approve or reject as appropriate. If a timesheet needs correction, use the recorded feedback to resolve it and follow the available resubmission flow.
Follow the conversation
Use application notes and replies for the work they relate to. Live updates refresh relevant information when a notification signal arrives while the app is active. Review notification settings and reconnect before relying on the latest status; the app is not an offline submission guarantee.
Close the loop with the agency
Raise missing periods, access problems or questions about hours with the agency. Approved work stays connected to the platform’s billing process; the mobile app does not promise that approval means a payment has been collected.